First i gg to show my desk.... how messy it is... & i need to change seat on sat!!
this is the right side of my desk...
this is the overview.... the one on screen is the chat feature between our internal dept staff... lolx
Next to me is vivi... this is her... :P
i purposely post her pic here cos she was the one who say my blog BORING with NO PIC!!
alright after work today, i went to OCBC....
I had opened an a/c & someone called me to infm cannot do the auto-start feature for me.... so i told her to cancel the appln & after that i did not received any call...
To my surpise i realised on missing fund from my giro a/c... then i call the bank first to check... they cfm on a fund deducted by OCBC... then i called to OCBC call centre & kick a big fuss over it... really... cos i m v angry that i need to pay for late charges!! then after i went to the counter as adv by the call center to terminate the a/c & re-open another one... so since i had gotten a new appln on monday, i had it pre-filled in & went to the counter... as i am in a rush i decide to let it leave it to the officer to do it & wish to leave...this stupid officer still insist that i wait for him to complete then i leave else he adv me to come back again... i was so pissed that i shoot him off lor... this is service failure by OCBC i am giving u a chance to rectify lor... then the manager came up & infm that she check the docs first & they will process & send me the docs...
today i went back to the counter, thinking to see if i can seek future clarification & to get the docs... then another manager suddenly came up when i am talking to this officer halfway who insisted that they will not proceed with the appln if it was incomplete... then this manager infm will still proceed if minor items is missing... so i shoot this officer off, stating that she should share this with him.. lolx.. then this manager proceed to explain to me.. but all in all, i felt it was her fault... haha...
k k... still got another story today during work... but i think too long le... whaha... next time then share if i still rmb... wahaha